At Ezveb we give 30 days money
back guarantee. Which means clients who have paid and signed
up with us and not satisfied with our services for genuine and
justifiable reasons can terminate services with Ezveb. We will
pay the entire money back through Paypal account after
verification. The request for termination must be within 30th
day of signup.
For no reason Ezveb will pay the
money back to clients once 30 days are over from the date of
The money back guarantee is
valid only on web hosting packages and will not be extended
towards domain name registrations.
All services is for a period of
1 month or 1 year cycle from the date of signing up according
to the packages.
Web hosting service means only
Disk space, email and domain hosting and will not include
Domain name registration costs.
Domain names can be registered
with our website and these domains can be either hosted in our
server or a 3rd party server.
Domain names registered with
other registrars and other service providers are also welcome
to host with Ezveb.
No service is entitled for any
kind of transfer between clients and it will be a violation to
do so. But clients can change between resellers at their will
and may also host with 3rd party servers if they do not wish
to host with Ezveb.
Only presale emails will be
entertained at contact link at our website. All other hosting
related support will be answered in the Forum available for
our clients. How ever clients can also create tickets at
support link in our website.
Spamming through email, bulk
email and Unsolicited mails sent through our mail server will
end up terminating the services without any notice.
Pornography sites, child
pornography, adult content, selling Viagara or any sexual
medicines and such products will not be allowed to host with
Ezveb. Clients who signup and use such unwanted activities
will be shut down without any notice and there will not be any
money back on these activities.
Pirated software selling is
strictly prohibited through websites hosted with us.
All payment must be made with
our payment gateway partners "Paypal" and "2Checkout". Ezveb
will add new payment gateways time to time for the
Refunds if any with be paid back
to the respective payment gateways only and no payments will
be made through Check or Cash.
All payments are in the units of
US Dollars and Ezveb reserves to add or change the currency
unit at any time.
Clients will have the account
summary in the Control panel and will have to make renewals
accordingly. Ezveb will not remind clients for payments.
Any over due in payments if not
made within the expiration day according to the payment cycle
of an account then the account will be suspended
Overdue of payments beyond 10
days will also loose the content as the content will be
deleted automatically by our control panel program.
At Ezveb we do not backup
contents of our clients. Clients are advised to keep a backup
copy of all content and the database at all times and any lose
of content will not be the responsibility of Ezveb.
Any registration, renewal of
domain names must be done by our clients and Ezveb will not be
responsible for registering or renewal of domains.
Over usage of data by our
clients will not be permitted as this is controlled by our
Control panel. Clients must keep a watch of the data transfer
and if they feel they need more transfer, clients are advised
to purchase Add on packages for Data Transfer.
Support on hosting needs will
not mean debugging of scripts or programs of our clients.
However Ezveb can give support for such activities on a
payment of US $ 10 per hour.
Debugging or coding will be
undertaken for our clients and outsiders at a cost of US $ 10
and bills will be sent to our hosting clients after the
program is finished. Such bills must be met with payments with
7 days of our invoice.
Any failure to pay the invoices
within 7 days will be treated as violation of payment and can
account for suspending the hosting accounts.
Clients who use more of CPU
resources will be suspended until such usages are stopped and
Ezveb reserves all rights to do so or even stop the client
from hosting with us.
Ezveb will not be liable or
responsible for any unforeseen circumstances with direct or
indirect damages which may occur due to natural calamities
such us earth quake, storm etc.
Ezveb holds absolute rights to
alter the price, content of our web site and the terms and
condition at any time without prior notice to our clients.
International Cyber laws
will be strictly adhered and there will be no option for our
clients to move any dispute between the clients and Ezveb.
Ezveb will be the ultimate
arbitral agency to solve any dispute between our clients with
good faith in God.
At Ezveb we strive hard to give
the best of the services to our esteemed clients at all times.